Shipping policy

Shipping Policy

Last updated: [today’s date]

Welcome to oeesh.com. This Shipping Policy describes how we process, handle, and deliver orders placed on our website. By making a purchase, you agree to the terms below.

1. Order Processing Time

Once your order is placed, our team will begin preparing it for shipment.

  • Processing Time: 1–3 business days

  • Orders placed on weekends or public holidays will be processed on the next business day.

Note: During high-volume periods (sales, promotions, holidays), processing may take slightly longer.

2. Shipping Methods & Delivery Time

We ship to most countries worldwide. Delivery times may vary depending on your location.

United States, Canada, United Kingdom, Australia, Europe

  • Estimated Delivery: 7–15 business days

  • Shipping Method: Standard International Shipping

Asia

  • Estimated Delivery: 6–12 business days

Other Regions

  • Estimated Delivery: 10–20 business days
    (Remote areas may require extra time.)

All delivery timeframes are estimates only and may vary due to customs, carrier delays, or other factors outside our control.

3. Shipping Fees

Shipping fees are calculated at checkout based on your shipping address and order weight.
From time to time, we may offer Free Shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to monitor the status of your shipment online.

Please allow 24–48 hours for tracking information to update.

5. Customs, Duties & Taxes

International orders may be subject to customs charges, import duties, or taxes imposed by your local government.

  • These fees are not included in the product or shipping price.

  • The customer is responsible for any applicable customs charges.

If you refuse to pay customs duties and the parcel is returned, return shipping and related costs may be deducted from your refund.

6. Wrong Address / Incomplete Address

Please ensure your shipping address is correct at checkout.

  • If a package cannot be delivered due to an incorrect address provided by the customer, the customer is responsible for reshipment fees.

  • We are not responsible for delays or lost packages caused by incorrect addresses.

7. Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team.
We will assist in tracking the parcel and arranging a solution.

8. Contact Us

If you have any questions about shipping or your order status, feel free to contact us.

Trade Name: Regalion Limited
Phone: +852 57322656
Email: petersentina2664@outlook.com
Address: RM 91, 1/F, BLK 2, CAMELPAINT BLDG, 62 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong